For any issues, reach out to our support team via email at support@chylux.com or dispute@chylux.com.
Typically, the buyer is responsible for return shipping costs unless the item was listed as Free Return, defective, damaged, or significantly not as described.
Yes, depending on the seller’s return policy and the item’s eligibility. Please review our Return and Refund Policy for more details.
Contact the seller immediately through Chylux. If unresolved, you may file a return request or open a dispute for resolution.
Go to “My Orders,” select the order you wish to cancel, and click on “Cancel Order.”
Note: This option is available only before shipment.
Delivery times vary by seller, type of products bought and location but typically range from 7–21 business days. Check the product page or your order tracking for specific updates.
You can contact the seller directly via the messaging feature on the product page or your order dashboard.
We accept major debit/credit cards, Paypal, Paystack, Stripe, and other secure payment options depending on your region.
Browse the product listings, select your desired item, and click "Buy Now" or "Add to Cart." Follow the prompts to complete checkout securely.
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